Snapchat Down: App Suffers Global Problems As Users Can’t See Pictures, Refresh Accounts


A surge of connectivity points was recorded at picture-sharing app Snapchat as we speak, with customers within the U.S. and Europe showing to be affected.

Complaints mounted on social media as Down Detector, a platform that tracks web site outages, saying it had obtained lots of of experiences about issues with the software program, which relies across the idea of disappearing photographs and movies.

According to Down Detector, nearly all of customers had hassle with seeing “snaps” or refreshing the app, whereas others mentioned sending content material was additionally impacted.

A map that collates complaints by location indicated outages had been hitting the east and west coasts of the U.S., alongside London, Paris and the Netherlands.

The Snapchat Support Twitter account has not but commented, nonetheless the social community has been slammed with a wave of feedback annoyed on the software.

“Snaps not loading any snaps and I can’t see any stories, it’s just a white background. Help please,” one Twitter consumer wrote, tagging the verified assist profile.

Another consumer appealed on to the account: “My Snapchat’s aren’t coming through and it comes up at the top with a grey error when I refresh.”

And a 3rd particular person wrote: “My Snapchat keeps saying it’s reloading after I’ve sent a snap and it’s saying the other person hasn’t opened it when they have. This is really annoying me.” A fourth mentioned: “Snapchat isn’t working no matter what I try.”

And they weren’t alone:

@snapchatsupport i can’t appear to take a look at individuals’s tales or open peoples Snapchats? I’ve turned my cellphone off and again on and I’ve turned my web off and again on and it’s nonetheless taking place. I can’t appear to do something on it, it’s stressing me out 😡

— Connor Thomas (@connorthomas691) May 22, 2020

@snapchatsupport why do I preserve getting this

— Katie J ðŸ ðŸðŸ³ï¸â€ðŸŒˆðŸ¦¦ðŸ¦¥ (@KatieJ_UK) May 22, 2020

@snapchatsupport I’ve been having a subject for some time now the place nothing I put up on our story works it doesn’t present up in any respect?? Iv deleted the app reinstalled and nonetheless nothing works

— Emily Swinnerton (@EmSwinn4351) May 22, 2020

@snapchatsupport Snapchat is damaged once more. Can’t see any tales and ship messages

— Jess (@jessie_b1912) May 22, 2020

@snapchatsupport Is your app down? when i strive go watch tales, it goes ‘can’t refresh. please strive once more later’???

— louise (@EXTRAIOUISE) May 22, 2020

@snapchatsupport nothing is sending by way of a the textual content chat, solely photograph and movies snaps ship by way of. why is that this?

— ZackGold (@zgxld7) May 22, 2020

In most circumstances, the Snapchat profile has requested for extra data from the consumer. According to Down Detector, the app suffered points on May 14, May 20 and May 21. The firm has been contacted for touch upon the outages by Newsweek.

This is a growing story and can be up to date as data turns into obtainable.

Snapchat Down: App Suffers Global Problems As Users Can't See Pictures, Refresh Accounts
An image taken on October 1, 2019 in Lille reveals the brand of cell app Snapchat displayed on a pill. DENIS CHARLET/AFP/Getty